In this article, vehicle towing and recovery expert, Douglas J. Rowland, P.E., provides an overview of towing company responsibilities to provide and maintain safety around a vehicle crash site.…
Doug has spent most of his professional career around just about every conventional vehicle manufactured, from automobiles to buses to 50-ton recovery wreckers. He spent eight years as an engineer for Bendix Friction and was involved in reviewing contract specifications for Ford, Chrysler and General Motors vehicles for specific friction material applications, product design and plant start-up. A future engineering position had him providing engineering support for the manufacturer of steering columns for Nissan automobiles.
He was Operations Director for the Marsh Bus Company, which operated highway, transit and school buses, and he was a heavy vehicle operator for Capital Transcorp, providing contract-trucking services in New York. As a heavy vehicle recovery and towing technician for two different companies, he not only has operated a variety of recovery equipment, but he's also provided on site analysis. He specialized in heavy truck accidents.
Douglas is a licensed Professional Engineer in the State of New York.
Provide technical investigations, analyses, crash reconstruction, reports, and testimony towards the resolution of litigation arising from collisions and other incidents involving cars, motorcycles, trucks, buses, recreational vehicles (RVs) and other motor vehicles, and arising from industrial accidents, products and claims.
Commercial and Private Vehicle Operation - safe and proper loading and operation of gas and diesel engine commercial vehicles, including single unit trucks, tractor-trailers, buses, RV’s, skidsteer loaders, fork lift trucks, and snow plows employing hydraulic or air brake systems. Body types and options include: dump body, tilt body, snowplow, walking floor, wheel chair lift, yard horse, tow body, sander, lowboy, refrigerated box, car carrier, buses and motorhomes.
Vehicle Crash Reconstruction - certified by Northwestern University in Traffic Accident Reconstruction for collisions involving cars, motorcycles, trucks, buses, RVs, and pedestrian knockdowns.
Motor Vehicle Braking Systems - hydraulic and pneumatic braking system design, operation, and trouble shooting including friction materials and hydraulic and pneumatic components: master cylinder, wheel cylinders, calipers, brake chambers, relay valves, etc.
Mechanical Equipment Operation, Maintenance and Repair - establishing preventative maintenance procedures, breakdown problem solving, expediting repairs for all types of mechanical devices from simple lever presses to 800 ton stamping presses; including motor vehicles from single cylinder gas engines units to large industrial diesel engine drive units.
Motor Vehicle Transport, Towing, Recovery & Repair Service - on and off road vehicles from motorcycles to tractor-trailer combinations as well as heavy construction equipment; winching and up-righting; proper loading and towing techniques, as well as securement, repair procedures, trouble shooting and repair shop management and supervision.
Commercial Transportation Management - business operations for Department of Transportation regulated Carriers; specifying & purchasing vehicles, recruiting and training drivers, safety programs, customer management, vehicle maintenance & repair, and FMCSR compliance.
Vehicle Component Design, Development and Testing - from requirements, concept thru validation field-testing, including manufacturing for prototype samples to first production runs. Failure Mode Effects Analysis (FMEA) conducted for products & process, as well as writing trouble shooting procedures.
Industrial/Manufacturing Process Design and Development; Tool & Fixture Design - process sequencing, material flow, equipment specification & procurement, equipment layout and installation, process prove-out and problem solving. Plastics processing, powdered metal processing, rubber based calendaring, production welding, assembly, extrusion, embossing, multi-head custom embroidery, baking and curing, grinding, drilling, hot-press positive molding, high speed die cutting.
Facility and Equipment Layout - optimizing space utilization as well as material flow for manufacturing and warehousing facilities.
Product Design, Development and Testing - from concept / requirements thru validation fieldtesting, including manufacturing for prototype samples to first production runs.
Material Requirements Planning (MRP) - installation of MRP software and system setup to ensure compatibility between process flow and software tracking ensuring proper performance
HVAC - Heating, Ventilation and Air Conditioning system specification, design, installation and trouble shooting.
Associate
2006 to presentProvide technical investigations, analyses, crash reconstruction, reports, and testimony towards the resolution of litigation arising from collisions and other incidents involving cars, motorcycles, trucks, buses, recreational vehicles (RVs) and other motor vehicles, and arising from industrial accidents, products and claims.
Heavy Vehicle Recovery & Towing Technician, Repair Shop Supervisor
2002 to presentResponsible for operation of Towing/Recovery/Road Service vehicles as appropriate. Spec new equipment; consult on work practices, estimate jobs and train new employees. Equipment operated includes: Recovery wreckers up to 30 ton; rollback flat bed, and fully equipped emergency road service trucks. At scene, assess situation, available equipment and personnel, develop strategy for service. Provided service to commercial transportation companies, RV and motorhome owners, tour bus companies, car enthusiasts, as well as emergency response requested by state and local authorities. Provide damage free towing and recovery for over 100,000 miles, servicing over 800 vehicles. Supervise 5-bay service & repair shop for cars and trucks. Ensure compliance with FMCSR.
Senior Engineer
2000 to 2006Responsible for product design group as well as production tooling for automotive floor mat manufacturing facility. Implemented digital product design and manufacturing. Specified and supported Computer Numeric Control (CNC) multi-head embroidery machines & processes, as well as CNC cutting machinery & processes. Provided engineering support to maintenance for complex machine opportunities, including mechanical failures. Designed (patent applied for) revolutionary tooling and production thereof. Managed installation and startup of Pointman Material Requirements Planning (MRP) software for satellite manufacturing facility in Switzerland.
Heavy Vehicle Recovery & Towing Technician
1998 to 2001Responsible for operation of Towing/Recovery/Road Service vehicles as appropriate for calls assigned. Emergency Response Exclusive Contract Service area covered included NYS Thruway Exits 23 – 25, as well as the City of Albany. Was lead operator on heavy truck accident scenes. Performed vehicle repair & service for cars and trucks.
Senior Engineer
1996 to 1999Responsible for all engineering activity in a powdered metal processing department. Key areas of activity included: cost saving capital projects, equipment and tooling failure analysis, customer and vendor quality and delivery issues. Major projects included rebuilding 600-ton safety-head presses and 200-ton mechanical presses, refurbishing controlled atmosphere furnaces and chillers and construction of labor saving automated production cells. Responsible for MRP system installation requirements and performance for our department. Defined Bill of Materials, process routing as well as training operator and staff on new software use. Administered process changes to documentation to secure QS-9000 registration. Developed and implemented proper press tool usage program.
Manufacturing Engineer
1995 to 1996Provided engineering support for Nissan product line, producing two different automotive steering columns. Production equipment included: automatic and robotic welders, plastic injection molding machines, CNC machining centers, hydraulic and pneumatic presses, and assembly stations. Projects included tooling redesign on all equipment to accept next generation parts, quality, safety, and productivity improvements on existing equipment as well as designing next generation processing equipment, including PLC programming. Suggested steering column design changes for manufacturing feasibility with sacrificing “safety-critical” functioning of the product.
Heavy Vehicle Operator
1994 to 1997Established optimum routes for start-up trucking company providing contract services from Guilderland, NY to Long Island, NY. Negotiated delivery times to reduce wear and tear on both drivers and equipment. Safely operated over-the-road highway tractor transporting refrigerated loads to customer.
Operations Director
1992 to 1994Responsible for all operations of a charter and tour bus company. Included maintenance/trip scheduling, FMCSR compliance, equipment acquisition, sales and service, managing 2-bay bus, RV, Motorhome repair shop. Trouble-shooting complex problems in vehicle electrical, mechanical pneumatic, hydraulic and heat/air conditioning systems. Presented vehicles to NYS Officials for stringent DMV safety inspections. Increased fleet size from three to eight coaches in two-year period. Due to size of company, “hands-on” approach to all aspects of the business was required.
Product Applications Engineer
1988 to 1992Developed and implemented testing and analysis procedures to assure compliance with contract specifications and customer requirements, and FMVSS 105 and 121. Review of customer’s (Ford, Chrysler, GM) engineering contract specifications and requirements for specific friction material applications, then selecting and testing potential submission materials. Included analysis of friction material test data, new test equipment specification, and coordination of installation. Extensive presentations to customer’s engineering and management groups.
Owner
1986 to 1992Owned and operated heavy vehicle road service truck providing 24/7 emergency assistance, as well as routine fleet service, to heavy trucks, tractor trailers, and buses. Regular clients included local truck fleets and a local university operating highway coaches. Occasional clients included many nationally recognized transportation fleets, as well as regional and local fleets, and private vehicles (i.e., motorhomes, fifth wheel travel trailer combinations).
Manufacturing Engineer
1985 to 1988Developed and fine-tuned processes for production and testing friction material. Involvement with the process began at product design and was followed through to final inspection of initial product runs. Responsibilities included plant start-up as well as trouble shooting existing processes to improve product quality. Equipment specification, design and modification were required.
B.S. Mechanical and Industrial Engineering, Clarkson College, Potsdam, NY
Continuing Education:
v. 10/8/21
In this article, vehicle towing and recovery expert, Douglas J. Rowland, P.E., provides an overview of towing company responsibilities to provide and maintain safety around a vehicle crash site.…