Grace Tran is a health care human factors expert who specializes in medical device and equipment design, patient safety operations and management, health information technology, user-interface design, usability testing, and clinical environment layout and design. She applies her expertise to forensic investigations to understand where and why health care systems, processes, and procedures break down within the context of negative patient outcomes. This includes investigating the causes of human error such as the circumstances, conditions, and associated procedures and medical equipment related to the adverse event.
Prior to joining Robson Forensic, Ms. Tran worked at Mayo Clinic. She also served multiple roles at the MedStar Health National Center for Human Factors in Healthcare and Johns Hopkins University Applied Physics Lab focused on human factors safety analyses to improve the efficiency, safety, and reliability in health care environments. Grace has led initiatives involving process improvement, user-interface design, usability testing, and hazard analyses to mitigate the risks for patient harm. She also has extensive experience conducting patient safety event investigations following adverse events.
Grace is recognized as a Certified Human Factors Professional (CHFP) by the Board of Certification in Professional Ergonomics. She has published and presented on various topics in health care human factors. She is also a member of the American Society for Healthcare Risk Management and the Human Factors and Ergonomics Society.